INSTALLATION AND MAINTENANCE INSTRUCTIONS
(2,4)PHP(13,15) Series
Self-Contained Heat Pump
Save these instructions for future reference
WARNING
Improper installation, adjustment, alteration, service, or maintenance can cause injury or
property damage. Refer to this manual. For assistance or additional information, consult
a qualified installer or service agency.
WARNING
WARNING
Installation and servicing of air conditioning
equipment can be hazardous due to internal
refrigerant pressure and live electrical
components. Only trained and qualified service
personnel should install or service this
equipment. Installation and service performed
by unqualified persons can result in property
damage, personal injury, or death.
Sharp metal edges can cause injury. When
installing the unit, use care to avoid sharp
edges.
TABLE OF CONTENTS
INSTALLATION ...................................... 2
OPERATION .......................................... 7
MAINTENANCE ................................... 10
CONNECTION DIAGRAMS ..................11
WARRANTY......................................... 13
WARNING
If this unit is to be installed in a mobile or
manufactured home application, the ductwork
must be sized to achieve static pressures within
the manufacturer’s guidelines.All other installation
guidelines must also be followed. Failure to do so
may result in equipment damage, personal injury,
and improper performance of the unit.
Manufactured By
Allied Air Enterprises Inc.
A Lennox International Inc. Company
215 Metropolitan Drive
West Columbia, SC 29170
*506248-01*
CAUTION
The installation of this appliance must conform to the requirements of the National Fire Protection Association;
the National Electrical Code, ANSI/NFPA No. 70 (latest edition) in the United States; the Canadian Electrical
Code Part 1, CSA 22.1 (latest edition) in Canada; and any state or provincial laws or local ordinances. Local
authorities having jurisdiction should be consulted before installation is made. Such applicable regulations or
requirements take precedence over the general instructions in this manual.
506248-01
Issue 0902
Page 1 of 14
Minimum Clearance Requirements
Using Accessory Lift Kit
To
For
Proper
Operation
For
Service
Combustible
Material
Lifting Bracket
Accessory
Sheet Metal
Spreaders
(Field Supplied)
Front
Rear
0"
0"
0"
0"
0"
48"
24"
24"
30"
36"
3"
3"
Screw
To avoid possible
damage to unit
panels from lifting
clevis, place
packing material
between clevis
and panels before
lifting unit.
Condenser
End
3"
Blower
End
0"
Top
36"
Figure 1
Table 1
Units may also be moved or lifted with a forklift while still in
the factory-supplied packaging. The lengths of the forks
of the forklift must be a minimum of 42".
Service Access
Access to all serviceable components is provided by four
removable panels: filter compartment, blower compartment,
heater compartment, and top panel.
Roof Curb Installation
Condensate Drain
The PHP package unit is equipped with a 3/4" FPT coupling
for condensate line connection. Plumbing must conform to
local codes. Use a sealing compound on male pipe threads.
Roof Curb Assembly
The condensate drain line must be properly trapped and
routed to a suitable drain. See Figure 3 for proper drain
arrangement. The drain line must pitch to an open drain or
pump to prevent clogging of the line. Seal around the drain
connection with suitable material to prevent air leakage into
the return air system.
Figure 2
Typical Condensate Drain Connection
If a roof curb is used, follow the manufacturer’s Installation
Instructions and be sure that all required clearances are
observed (see following Clearances section).
Clearances
Unit
Drain Connection
1.00" Min.
All units require certain clearances for proper operation and
service. Refer to Table 1 for the minimum clearances to
combustibles as well as minimum clearances necessary for
servicing and proper unit operation.
3.00" Min.
12.00"
Max.
In the U.S., units may be installed on combustible floors made
from wood or classA, B, or C roof covering material. In Canada,
units may be installed on combustible floors.
Positive Liquid Seal Required
Figure 3
506248-01
Issue 0902
Page 3 of 14
Ductwork
Filters
Ductwork should be designed and sized according to the
methods in Manual Q of the Air Conditioning Contractors of
America (ACCA).
Air filters are to be used with this heating/cooling unit. Filters
are not factory supplied in the unit. However, a filter frame
accessory is available from the manufacturer that allows
filters to be installed within the unit. If the filter frame
accessory is not used, a filter must be installed in the duct
work by the installer. Filters must always be installed ahead
of the evaporator coil and must be kept clean or replaced.
Dirty filters will reduce the airflow of the unit. Filters should be
sized in accordance with Table 2.
A closed return duct system shall be used. This shall not
preclude use of economizers or outdoor fresh air intake. It
is recommended that supply and return duct connections at
the unit be made with flexible joints.
The supply and return air duct systems should be designed
for the CFM and static requirements of the job. They should
not be sized by matching the dimensions of the duct
connections on the unit.
Minimum Required Surface Area
for Disposable Filters
Filter Area
Nominal Cooling
Outdoor ductwork must be insulated and waterproofed.
(sq. ft.)
Equipment is shipped for side ductwork connection. The unit
can be converted to bottom ductwork connection by
removing the duct covers located over the bottom duct
openings and placing these covers over the side duct
openings (see Figure 4).
24,000
30,000
36,000
42,000
48,000
60,000
2.67
3.33
4.00
4.67
5.33
6.67
To remove the bottom duct cover over supply opening:
1. Remove screw on cover nearest side opening.
Table 2
2. Lift end of cover slightly and push to slide back screw/
pin free from duct flange.
3. Slide duct cover out the side duct opening.
Electrical Wiring
Removing Bottom Duct Covers
WARNING
2
Line voltage is present at all components when
unit is not in operation on units with single pole
contactors. Disconnect all remote electric power
supplies before opening access panel. Unit may
have multiple power supplies. Failure to
disconnect all power supplies could result in
personal injury or death.
1
1. Remove screw and lift.
Base
2. Slide cover to free back pin.
Figure 4
All wiring should be done in accordance with the
National Electrical Code, ANSI/NFPA No. 70 (latest
edition); Canadian Electrical Code Part 1, CSA C22.1
(latest edition); or local codes where they prevail. Use
wiring with a temperature limitation of 75°C minimum. Run
the electric power supply through a fused disconnect switch
to the connection box of the unit and connect as shown in
the wiring diagram located on the inside of the control access
panel.
CAUTION
When fastening ductwork to side duct flanges
on unit, insert screws through duct flanges only;
do not insert screws through casing. If using
bottom duct work, do not use screws to secure
ductwork to bottom duct opening under drain
pan side. Using screws to secure bottom duct
may damage drain pan.
Page 4 of 14
Issue 0902
506248-01
CAUTION
Electrical Access
When connecting electrical power and control
wiring to the unit, waterproof type connectors
must be used so that water or moisture cannot
be drawn into the unit during normal operation.
Heater Power Entry
Thermostat
Entry
Power supply to the unit must comply with all applicable codes
and the National Electical Code (NEC) or Canadian Electrical
Code (CEC).Afused disconnect switch should be field provided
for the unit. The switch must be separate from all other circuits.
Line Voltage
Entry
Figure 5
WARNING
If any of the wire supplied with the unit must be replaced,
replacement wire must be of the type shown on the wiring
diagram. Electrical wiring must be sized to carry minimum
circuit ampacity marked on the unit. Use copper conductors
only. Each unit must be wired with a separate branch circuit
and be properly fused.
Unit must be grounded in accordance with
national and local codes. Failure to ground unit
properly can result in personal injury or death.
Typical Wiring Connections
THERMOSTAT
R
OUTDOOR UNIT
R
THERMOSTAT
R
OUTDOOR UNIT
R
ECONOMIZER
BLUE
C
Y
C
Y
O
C
C
Y1
YELLOW
YELLOW
ORANGE
ECONOMIZER
NOT
INSTALLED
O
W
G
Y
W1
W2
O
W
G
O
W1
W2
G
CAUTION
CAUTION
GREEN
BLACK
C
G
C
Do not connect
connections except when
Do not connect
connections except when
required by the indoor thermostat. Refer to the
required by the indoor thermostat. Refer to the
thermostat installation instructions.
thermostat installation instructions.
Y2
L3
L2
L1
L2
L1
GROUND
SCREW
GROUND
SCREW
POWER WIRING
208/230-1-60
(75°C MIN. WIRE)
POWER WIRING
200/230-3-60, 460/575-3-60
(75°C MIN. WIRE)
POWER WIRING
POWER WIRING
24V CONTROL WIRING
(NEC CLASS 2)
24V CONTROL WIRING
(NEC CLASS 2)
* W1, W2 CAN BE USED TO STAGE ELECTRIC
HEAT ACCESSORY ON 15 & 20 KW MODELS.
* 10 KW HEATER ACCESSORY FUNCTION OFF
W1 ONLY.
* W1, W2 CAN BE USED TO STAGE ELECTRIC
HEAT ACCESSORY ON 15 & 20 KW MODELS.
* 5 & 10 KW HEATER ACCESSORY FUNCTION OFF
W1 ONLY.
TYPICAL WIRING CONNECTION
1 PHASE
TYPICAL WIRING CONNECTION
3 PHASE
Figure 6
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Issue 0902
Page 5 of 14
Thermostat
The room thermostat should be located on an inside wall
where it will not be subject to drafts, sun exposure, or heat
from electrical fixtures or appliances. Follow the
manufacturer’s instructions enclosed with thermostat for
general installation procedure. Color-coded insulated wires
(#18 AWG) should be used to connect thermostat to unit.
Four wires are required for cooling.
Heater Kit Accessory Installation
Heater
Blockoff
Heater
Compressor
Compartment
Access
Units are shipped with compressor mountings factory-
adjusted and ready for operation. Caution: Do not loosen
compressor mounting bolts.
Panel
Heater Kit
Figure 7
Heater Kit Accessory (if used)
The unit is fully equipped for cooling operation without
auxiliary heat. A heater kit accessory may also be used.
2. Visually inspect the venting system for proper size and
horizontal pitch and determine there is no blockage or
restriction, leakage, corrosion, or other deficiencies
which could cause an unsafe condition.
To install the heater kit accessory (see Figure 7):
1. Disconnect the power and remove the heater
compartment access panel.
3. Insofar as is practical, close all building doors and
windows between the space in which the appliances
remaining connected to the common venting system are
located and other spaces in the building. Turn on clothes
dryers and any appliance not connected to the common
venting system. Turn on exhaust fans, such as range
hoods and bathroom exhausts, so they will operate at
maximum speed. Do not operate a summer exhaust
fan. Close fireplace dampers.
2. Disconnect the plug separating the high voltage wire
harness. Remove the high voltage wire harness plug
and discard.
3. Remove the heater blockoff by removing the four screws
holding it in place.
4. Insert the heater into the control panel and fasten in the
same mounting holes.
4. Following the lighting instructions, place the unit being
inspected in operation. Adjust the thermostat so the
appliance will operate continuously.
5. Plug the heater wiring harness into the wire harness on
the control assembly. Field wiring of the auxiliary heater
is separate from the unit power supply. Wire the power
supply wiring for the heater to the appropriate
connections on the heater kit.
5. Test for spillage at the draft control relief opening after 5
minutes of main burner operation. Use the flame of a
match or candle.
6. Follow the preceding steps for each appliance connected
to the common venting system.
6. Replace the heater compartment access panel and
reconnect the power.
7. After it has been determined that each appliance
remaining connected to the common venting system
properly vents when tested as outlined above, return
doors, windows, exhaust fans, fireplace dampers, and
any other fuel burning appliance to their previous
condition of use.
Removal of Unit from Common Venting System
When an existing furnace is removed from a common venting
system serving other appliances, the venting system is likely to
be too large to properly vent the remaining attached appliances.
The following test should be conducted with each appliance
while the other appliances connected to the common venting
system are not in operation.
8. If improper venting is observed during any of the above
tests, the common venting system must be corrected.
See National Fuel Gas Code, ANSI Z223.1 (latest
edition) or CAN/CGA B149.1 & .2 Canadian
Installation Codes to correct improper operation of
common venting system.
1. Seal any unused openings in the common venting
system.
Page 6 of 14
Issue 0902
506248-01
Defrost Thermostat
OPERATION
The defrost thermostat is located on the liquid line between
the check/expansion valve and the distributor. When the
defrost thermostat senses 42°F or cooler, the thermostat
contacts close and send a signal to the defrost control board
to start the defrost timing. It also terminates defrost when
the liquid line warms up to 70°F.
Sequence of Operation
Cooling
When the thermostat is in the cooling mode, the O circuit is
powered which energizes the reversing valve. Upon cooling
demand, the thermostat closes circuit R and Y. Closing R
and Y closes the unit contactor, starting the compressor and
outdoor fan. The thermostat automatically closes R to G circuit
which also brings on the indoor blower at the same time. Upon
satisfying cooling demand, the thermostat will open the above
circuits and open the main contactor, stopping the compressor
and outdoor fan. If the unit is equipped with a delay timer, the
blower will continue to operate for 90 seconds which improves
system efficiency.
Defrost Control
The defrost control board includes the combined functions
of time/temperature defrost control, defrost relay, diagnostic
LEDs and terminal strip for field wiring connections (see
Figure 8).
The control provides automatic switching from normal
heating operation to defrost mode and back. During the
compressor cycle (call for defrost), the control accumulates
compressor run time at 30, 60, 90 minute field-adjustable
intervals. If the defrost thermostat is closed when the
selected compressor run time interval ends, the defrost relay
is energized and the defrost begins.
Heating
Upon heating demand, the thermostat closes circuit R toY, which
closes the unit contactor, starting the compressor and outdoor
fan. The reversing valve is not energized in the heating mode.
The thermostat again automatically brings on the indoor fan at
the same time. Upon satisfying heating demand, the thermostat
opens above circuits and stops unit operation.
Defrost Control Timing Pins
Each timing pin selection provides a different accumulated
compressor run time period during one thermostat run cycle.
This time period must occur before a defrost cycle is initiated.
The defrost interval can be adjusted to 30 (T1), 60 (T2), or
90 (T3) minutes. The defrost timing jumper is factory installed
to provide a 60-minute defrost interval. If the timing selector
Defrost System
The defrost system includes two components: the defrost
thermostat and the defrost control.
Defrost Control Board
P1
30
60
90
FAN
Defrost Interval
C2
Timing Pins
K1 Relay
TEST
Test Pins
DS1
DS2
Diagnostic LEDs
P5
U2
K2 Relay
U1
Compressor Delay Pins
O-OUT
Reversing Valve
P2
W1
C
L
Low Pressure Switch
LO-PS
24V
24V TerminalStrip
Connections
(optional)
L
DF
R
Defrost Thermostat
C5
O
Y1-OUT
Y1
K3 Relay
HI-PS
P6
Y1
TST PS DF
C
R
O
High Pressure Switch
(optional)
Figure 8
506248-01
Issue 0902
Page 7 of 14
jumper is not in place, the control defaults to a 90-minute
defrost interval. The maximum defrost period is 14 minutes
and cannot be adjusted.
•
•
During the TEST mode
During the defrost cycle
•
•
During the 90-second start-up period
A test option is provided for troubleshooting. The test mode
may be started any time the unit is in the heating mode and
the defrost thermostat is closed or jumpered. If the jumper is
in the TEST position at power up, the control will ignore the
test pins. When the jumper is placed across the TEST pins
for 2 seconds, the control will enter the defrost mode. If the
jumper is removed before an additional 5-second period has
elapsed (7 seconds total), the unit will remain in defrost mode
until the defrost thermostat opens or 14 minutes have passed.
If the jumper is not removed until after the additional 5-second
period has elapsed, the defrost will terminate and the test
option will not function again until the jumper is removed and
reapplied.
For the first 90 seconds each time the reversing
valve switches heat/cool modes
If the TEST pins are jumpered and the 5-minute delay is
being bypassed, the LO PS terminal signal is not ignored
during the 90-second start-up period.
Diagnostic LEDs
The defrost board uses two LEDs for diagnostics. The LEDs
flash a specific sequence according to the condition as
shown in Table 3.
Compressor Delay
Defrost Control Board
Diagnostic LEDs
The defrost board has a field-selectable function to reduce
occasional sounds that may occur while the unit is cycling in
and out of the defrost mode. The compressor will be cycled
off for 30 seconds going in and out of the defrost mode when
the compressor delay jumper is removed.
Green LED
(DS2)
Red LED
(DS1)
Mode
No Power
to Board
Off
Off
NOTE: The 30-second “off” cycle is not functional when
jumpering the TEST pins.
Normal Operation/
Power to Board
Simultaneous Slow Flash
Alternating Slow Flash
Time Delay
Anti-Short Cycle
Lockout
The timed-off delay is 5 minutes long. The delay helps to
protect the compressor from short cycling in case the power
to the unit is interrupted or a pressure switch opens. The
delay is bypassed by placing the timer select jumper across
the TEST pins for 0.5 seconds.
Low Pressure
Switch Fault
Off
Off
Slow Flash
Low Pressure
Switch Lockout
On
Off
Off
Pressure Switch Circuit
High Pressure
Switch Fault
Slow Flash
On
The defrost control includes LO-PS terminals to connect an
optional low pressure (loss of charge pressure) switch. A
high pressure switch (optional) can be connected to the HI
PS terminals (see Figure 8 on page 7).
High Pressure
Switch Lockout
Table 3
During a single demand cycle, the defrost control will
lock out the unit after the fifth time that the circuit is
interrupted by any pressure switch wired to the control
board. In addition, the diagnostic LEDs will indicate a
locked-out pressure switch after the fifth occurrence of
an open pressure switch (see Table 3). The unit will
remain locked out until power to the board is interrupted,
then re-established, or until the jumper is applied to the
TEST pins for 0.5 seconds.
Circulating Air Blower
Depending on the package unit model, the blower motor will
be either a multi-tap PSC motor or a variable speed motor.
PSC Motor
The circulating air blower is controlled by a timing circuit in
the blower control. Timings are not adjustable.
NOTE: The defrost control board ignores input from the low
pressure switch terminals as follows:
Page 8 of 14
Issue 0902
506248-01
Adjusting Airflow (Variable Speed Motor Equipped Units Only)
Model
ADJUST, HEAT, and
COOL Taps
and Dehumidify
Resistor on
Motor ADJUST HEAT COOL
CFM CFM CFM CFM
Nominal Heating
Cooling
kBTU
HP
Setting Setting Setting
A
B
C
D
Size
kW
Interface Board
24
30
36
42
48
60
5-10
5-10
5-15
5-20
5-20
5-20
1/3
1/3
1/2
3/4
3/4
3/4
NORM
NORM
NORM
NORM
NORM
NORM
B
A
A
C
B
A
B
A
A
C
B
A
1000
1000
800
800
600
600
800
900
900
ADJUST
HEAT
COOL
NORM
(+)
A
B
A
B
1200 1000
1100
(–)
TEST
C
D
C
D
1800 1600 1400 1200
1800 1600 1400 1200
1800 1600 1400 1200
D1
DEHUMIDIFY
CUT TO ENABLE
Table 4
Reduced Airflow Operation (Dehumidification) – For
situations where humidity control is an issue, the variable
speed motor can be connected to operate at a 25% reduction
in the normal airflow rate. The variable speed motor interface
board provides for connection of a humidistat on the HUM
terminal. When a humidistat is connected, the dehumidifier
resistor on the interface must be cut. The humidistat should
be wired to open during high humidity, which will reduce
blower airflow.
There is no blower “on” delay after a call for heating or
cooling. Blower “off” delay is 90 seconds after the thermostat
is satisfied.
Variable Speed Motor
Units equipped with a variable speed circulation air blower
motor will deliver a constant airflow within a wide range of
external static pressures. Other features of this variable
speed motor include:
Cooling System Performance
Soft Start/Stop – The variable speed motor will slowly ramp
up to normal operating speed. This minimizes noise and
increases comfort by eliminating the initial blasts of air
encountered with standard motors. At the end of a cooling
or heating cycle, the motor will slowly ramp down.
For maximum performance of the cooling system, operating
temperatures and pressure should be checked. Subcooling
should be determined at StandardARI test conditions of 82°F
outdoor and 80°F indoor dry bulb/67°F wet bulb. If subcooling
measured deviates from values found in Table 5, refrigerant
charge should be adjusted accordingly for maximum
performance.
Circulation Airflow Adjustments – The controls include a
variable speed motor interface board. TheADJUST tap can
be used to raise (+) or lower (–) the airflow by 15%.
Liquid Subcooling
Heating and Cooling Airflows – The units are factory set
for the correct heating and cooling airflows. However, airflow
changes can be made by moving the position of the HEAT
and COOL taps (see Table 4).
Liquid Subcooling
@ARI Conditions
82° OD - 80° IDDB/67° IDWB
Size
R22
410A
Continuous Blower – The comfort level of the living space
can be enhanced when using this feature by allowing
continuous circulation of air between calls for cooling or
heating. The continuous circulation of air occurs at half the
full cooling airflow rate. To use this feature, place the
thermostat fan switch into the ON position.
24
30
10°
8°
9°
11°
11°
7°
36
10°
5°
42, 48
60
10°
10°
Cooling Airflow Ramp Up – At the beginning of a call for
cooling, the blower will run at 80% of full airflow for 7.5
minutes. This improves the system’s moisture removal and
saves blower power during cooling start.
Table 5
506248-01
Issue 0902
Page 9 of 14
MAINTENANCE
WARNING
Owner Record
Model # _________________________________
Serial # _________________________________
Installation Date___________________________
ELECTRICAL SHOCK, FIRE,
OR EXPLOSION HAZARD
Failure to follow the safety warnings exactly
could result in dangerous operation, serious
injury, death, or property damage.
Installed by:
Dealer __________________________________
Address _________________________________
Telephone #______________________________
License # ________________________________
Improper servicing could result in dangerous
operation, serious injury, death, or property
damage.
• Before servicing, disconnect all electrical
power to unit.
• When servicing controls, label all wires prior
to disconnecting. Reconnect wires correctly.
• Verify proper operation after servicing.
Periodic inspection and maintenance normally consists of
changing or cleaning the filters and cleaning the outdoor coil.
On occasion, other components may also require cleaning.
Filters
Filters should be checked at least every 6 weeks. Disposable
filters should be replaced when dirty, and cleanable filters
should be cleaned regularly. It is important to keep the air
filters clean, as dirty filters can restrict airflow and the blower
motor depends upon sufficient air flowing across and through
it to keep from overheating.
Motors
Indoor and outdoor fan and vent motors are permanently
lubricated and require no maintenance.
Outdoor Coil
Dirt and debris should not be allowed to accumulate on the
outdoor coil surface or other parts in the air circuit. Cleaning
should be as often as necessary to keep coil clean. Use a
brush, vacuum cleaner attachment, or other suitable means.
If water is used to clean the coil, be sure the power to unit is
shut off prior to cleaning. Care should be used when
cleaning the coil so that the coil fins are not damaged.
Do not permit the hot condenser air discharge to be
obstructed by overhanging structures or shrubs.
Page 10 of 14
Issue 0902
506248-01
W H T
S1
S97
S
B L U
B L U
Y
K1
A51
B L U
B L U
R E D
X F M R - R
X F M R - C
2 4 V
GNOTCDISPLA
B L U
Y E L
T1
2 4 0 V
2 0 8 V
B L K
T R A N S F O R M E R
B3
W H T
T
B L K
B L K
B
B L K
BLOWSPEDCHAR
C21
Y E L
K-12
R E D
K1-
B L K
B1
Figure 9
506248-01
Issue 0902
Page 11 of 14
T
BLOWSPEDCHAR
Y
GNOTCDISPLA
Figure 10
Page 12 of 14
Issue 0902
506248-01
ALLIED AIR ENTERPRISES
EQUIPMENT LIMITED WARRANTY
APPLIES IN U.S.A. AND CANADA ONLY
FAILURE TO MAINTAIN YOUR EQUIPMENT WILL VOID THIS WARRANTY
COVERED EQUIPMENT
The following Allied Air Enterprises heating and cooling equipment is covered by the Limited Warranty,
Condensing Units: 2SCU13, 4SCU13, 4SCU14, 4SCU16, 4SCU18, 2AC13, 2AC14, 4AC13, 4AC14
Heat Pumps: 2SHP13, 4SHP13, 2SHP14, 4SHP14, 4SHP16, 4SHP18, 2HP13, 2HP14, 4HP13, 4HP14
Gas Furnaces: G1N80, G1D80, G2D80, G1D91, G1D93, G2D93, G2D95, FPBB, CG80, CG90, CG92, CG93, CG95
Oil Furnaces: LBR80, LBF80, LHF80, LUF80, LHR80, RLUF, RLBF, RLBR, RLBU, RLHF, RLHR
Electric Furnaces: EFC, EFV
Evaporator Coils: EC, EU, EH, EM
Air handlers: BCS2, RBCS2
Package Equipment: 2PCE13, 4PCE13, 4PCE15, 2PGE13, 4PGE13, 4PGE15, 2PHP13, 4PHP13, 4PHP15, 2SG13, 2SH13, 2SA13, RGE13, RPGE13, RHP13, RCE13, RPHP13, RPCE13
PARTS and COMPRESSOR COVERAGE
The covered equipment, parts and compressor are warranted by Allied Air for a period of five (5) years from the date of the original installation, when installed in a residential application (which includes
homes, duplexes, apartments and condominiums). For non-residential applications, the covered equipment and parts are warranted for a period of one (1) year and compressor is warranted for five (5)
years from the date of the original installation. If, during this period, a covered component fails because of a manufacturing defect, Allied Air will provide a free replacement part to the owner through a
licensed service contractor utilizing an Allied Air distributor. The purchaser must pay shipping charges and all other costs of warranty service. Allied Air will not pay labor involved in diagnostic calls or
in removing, repairing, servicing or replacing parts. Such cost may be covered by a separate warranty provided by the installer.
HEAT EXCHANGER EXTENDED COVERAGE
All covered heat exchangers are warranted by Allied Air for a period of twenty (20) years from the date of original installation, when installed in a residential application. Heat exchangers in all non-
residential applications are warranted for a period of ten (10) years.
Heat Exchanger Availability: If a replacement heat exchanger is no longer available for a unit covered by this Limited Warranty, Allied Air will allow a credit toward the purchase of an equivalent Allied
Air furnace (at the current suggested distributor’s cost).
NOTE: If the date of original installation cannot be verified, the warranty period will be deemed to begin ninety (90) days after the date of manufacture.
EXCLUDED COMPONENTS
The following components are expressly not covered by this Limited Warranty: cabinets, cabinet pieces, air filters, driers, refrigerant, refrigerant line sets, belts, wiring, fuses, oil nozzles, unit accessories
and any parts not affecting unit operation
CARE OF EQUIPMENT
All new Allied Air units must be properly installed, operated and maintained in accordance with the unit installation, operation and maintenance instructions provided with each Allied Air unit. Failure to
maintain the equipment per Allied Air instructions will void this Limited Warranty.
WARRANTY PROCEDURE
When service or warranty parts are required:
1.
2.
3.
Call a local licensed service dealer or contractor.
Be prepared to furnish the following information:
a. complete model and serial number;
b. proof of required periodic maintenance, installation date and location; and
c. an accurate description of the problem.
WARRANTY LIMITATIONS
1.
2.
This Limited Warranty is void if the covered equipment is removed from the original installation site.
This Limited Warranty does not cover damage or defect resulting from:
a. flood, wind, fire, lightning, mold, or installation and operation in a corrosive atmosphere, or otherwise in contact with corrosive materials (chorine, fluorine, salt, recycled waste water, urine,
fertilizers, or other damaging substances or chemicals); accident, or neglect or unreasonable use or operation of the equipment including operation of electrical equipment at voltages other
than the range specified on the unit nameplate (includes damages caused by brownouts);
b. modification, change or alteration of the equipment, except as directed in writing by Allied Air;
c. operation with system components (indoor unit, outdoor unit and refrigerant control devices) which are not an ARI match or meet the specifications recommended by Allied Air;
d. operation of furnaces with return air temperatures of less than 60ºF (16ºC) or operation of a furnace field installed downstream from a cooling coil; and
e. use of contaminated refrigerant or refrigerant not compatible with the unit.
The installation of replacement parts under the terms of this Limited Warranty does not extend the original warranty period.
Allied Air makes no express warranties other than the Limited Warranty specified above. All implied warranties, including the implied warranties of merchantability and fitness for a
particular purpose, are excluded to the extent legally permissible. Should such exclusion or limitation of this Limited Warranty be unenforceable, such implied warranties are in any event
limited to a period of one (1) year. Liability for incidental and consequential damages is excluded. Some states do not allow limitation of incidental damages, so these limitations or
exclusions may not apply to you. Allied Air will not pay electricity or fuel costs, or increases in electricity or fuel costs, for any reason whatsoever, including additional or unusual use of
supplemental electric heat. This Limited Warranty does not cover lodging expenses or labor charges.
Allied Air shall not be liable for any default or delay in performance under this Limited Warranty caused by any contingency beyond its control.
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
NOTE TO CUSTOMER:
Please complete information below and retain this warranty for your records and future reference.
Outside Unit Model Number: ____________________________________________________ Serial Number: _______________________________________ Installed Date: __________________
Furnace / Air Handler: _________________________________________________________ Serial Number: _______________________________________ Installed Date: __________________
Indoor Coil Model Number: _____________________________________________________ Serial Number: _______________________________________ Installed Dare: __________________
Installing Company Name: ___________________________________________________________________________________ Phone: _______________________________________________
Installing Company Address: _____________________________________________________________ State/Province: _______________________________ Zip/Postal Code: _______________
215 Metropolitan Drive - West Columbia - SC - 29170
© 2008 Allied Air Enterprises
Litho U.S.A.
FORM W-2008-2 (9/25/2009)
506248-01
Issue 0902
Page 13 of 14
5-YEAR LIMITED EXTENDED PARTS WARRANTY
AlliedAir Enterprises Inc. (“AlliedAir”) provides its air conditioning and heating products with a Standard Limited Parts Warranty for five (5) years. This additional 5-Year Limited Extended
Parts Warranty is in addition to and is intended to supplementAlliedAir’s Standard Limited Parts Warranty. As such,AlliedAir provides for a total of 10-years of limited warranty coverage
(Standard Limited Parts Warranty plus additional 5-Year Limited Extended Parts Warranty).
This 5-Year Limited Extended Parts Warranty applies only to the original purchaser of the equipment and cannot be transferred. If during the coverage period, a covered part fails
because of a defect in materials or workmanship under normal use and maintenance,AlliedAir will provide a free replacement part to the purchaser through a licensed service contractor
utilizing an authorized Allied Air distributor. The purchaser must pay shipping costs and all other costs of warranty service. Allied Air will not pay labor involved in diagnostic calls or in
removing, repairing, servicing or replacing parts.
EXTENDED COVERAGE -
PARTS/COMPRESSORS
Covered equipment and parts are warranted by Allied Air for a total of 10 YEARS (Standard Limited Parts Warranty) from installation, except as provided below
HEAT EXCHANGERS
Covered residential heating equipment’s heat exchanger is warranted by Allied Air for a LIMITED LIFETIME from date of original installation, except as provided below.
EXCLUDED COMPONENTS -
The following components are expressly not covered by this 5-Year Limited Extended Parts Warranty: cabinets, cabinet pieces, air filters, driers, refrigerant, refrigerant line sets, belts,
wiring, fuses, oil nozzles, unit accessories, R-22 compressors, and any parts not affecting unit operation.
REQUIREMENTS FOR EXTENDED COVERAGE-
1.
The unit is an Armstrong Air, Air ease, Ducane, or Concord branded unit;
2. The unit is installed in a residential application, which is an owner-occupied single-family residence. No commercial applications are allowed;
register, follow the directions and complete the online warranty registration at www.alliedair.com. For customer inquiries, contact Allied Air at
1-800-448-5872.
4. The unit is part of a complete ARI matched system and installed by a state certified or licensed contractor in accordance with the unit installation, operation,
and maintenance instructions provided with the unit.
5. Coils and air handlers are covered only when they are branded Armstrong, AirEase, Ducane, Concord or ADP and are purchased and newly installed as a
system along with a qualifying unit. Except for ADP-branded products, coverage of other third party coils and air handlers are specifically excluded from
this 5-Year Limited Extended Parts Warranty.
6.
Installation of the unit takes place on or after October 3, 2008.
If this 5-Year Limited Extended Warranty does not apply, then parts are warranted under the Standard Limited Parts Warranty for a period of 5 YEARS and heat exchangers for 20
YEARS. If the Standard Limited Parts Warranty periods differ from the original warranty certificate, the periods stated on the original warranty certificate apply.
This 5-Year Llimited Extended Parts Warranty does not apply to, and no warranty is offered by Allied Air, on any unit ordered over the internet. Proof of purchase may be required.
Any part replaced pursuant to this 5-Year Limited Extended Parts Warranty is warranted only for the unexpired portion of the limited extended warranty term remaining for the original part.
The installation of replacement parts under the terms of this 5-Year Limited Extended Parts Warranty does not extend the warranty period.
Steps for obtaining replacement parts under this 5-Year Limited Extended Parts Warranty:
If you suspect a defect in your equipment, please contact the installer of the unit to obtain assistance. If unsuccessful, please contact an Allied Air dealer or distributor in
your area. If unable to obtain local assistance, refer to Allied Air’s website (www.alliedair.com) or contact Allied Air at 800-448-5872.
Allied Air is specifically not responsible for:
1. Damage or repairs required as a result of flood, fire, wind, lightening strike (to the home or unit), corrosive atmosphere, contact with corrosive material (chlorine, fluorine, salt, recycled
waste water, fertilizers or other damaging substances) or other conditions beyond the control of AlliedAir;
2. Use of parts, accessories, or refrigerant not compatible with the unit;
3. Modification, change or alteration of the unit, except as expressly directed in writing by Allied Air;
4. Improper use, accident, neglect or unreasonable use or operation of the unit, including operation of electrical equipment at voltages other than the range specified on the unit
nameplate;
5. Operation with system parts (indoor unit, outdoor unit and refrigerant control devices) which are not ARI matched or do not meet the specifications recommended by Allied Air;
6. Damage or repairs required as a consequence of faulty or installation or application;
7. Normal maintenance as described in the installation and operating manual, such as cleaning of coils, filter cleaning and/or replacement and lubrication; and
8. Changes in the appearance or sound of the unit that do not affect its performance.
This 5-Year Limited Extended Parts Warranty is an extension of AlliedAir’s Standard Limited Parts Warranty. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR
APARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE TERM OF THIS LIMITED EXTENDED WARRANTY. Some states and provinces do not allow
limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
ALLIED AIR SHALL IN NO EVENT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO EXTRA UTILITY EXPENSES OR
DAMAGES TO PROPERTY. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not
apply to you
The parties intend this writing as a final expression of their agreement with respect to warranties. Allied Air makes no other warranty beyond that which is expressly
contained in this writing.
Allied Air shall not be liable for any default or delay in performance under this warranty caused by any contingency beyond its control, including the unavailability of replacement parts.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or province to province.
1 Excludes residents of states or provinces where registration requirements are prohibited, such as California and Quebec. Residents of these states or provinces may either register as noted above or
provide proof of when the unit was purchased and installed, such as an original invoice from the contractor with the Owner’s name, address, purchase date, serial and model number.
Page 14 of 14
Issue 0902
506248-01
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